FAQs


Q. Can anyone use your website?

A. We are a trade-only site.

Q. Do I have to pay online?

A. No, if you have a credit account you can just enter your PO number on the order.

Q. Is there a minimum order value?

A. No there is no minimum but depending on where you are located you can get free delivery if you order enough.

Q. I don't understand the Websaver delivery option?

A. The websaver delivery option is a discounted delivery rate for customers who order and check-out online. This reflects the labour savings we make by not having a telephone operative take, enter and process your order. We save, you save!

Q. How quick is delivery?

A. Most orders are delivered within 2 to 3 working days using a courier service for delivery. See more details in the 'Delivery Information' section.

Q. My stuff's not arrived?

A. OK. That's rare. Check with the courier using the details in that email you got. If you didn't get it then let us know and we'll look into it for you. Let us know anyway - we'll do all we can to help.

Q. My question's not here?

A. Drop us an email or give us a ring if you've not found the answer to your question here.


This website is Copyright © 2014 - 2016. All Rights Reserved. JWE Partners t/a Guest Room Supplies